We don’t just do Teams:

We live and breathe it

We have helped companies in over 42 global countries successfully transition to a new and better way of working with Microsoft Teams

Whether it’s Microsoft Teams Telephony, Microsoft Teams Meeting Rooms or Contact Centres, we keep it simple and get the job done.

But we’re not here to plug in your meeting room or deploy Teams and call it a day. Our goal is to help your business make a success of your Teams investment. Here’s how we do it.

 

Solution

Ensure the architecture and planning of your Microsoft Teams Room, contact centre or telephony solution is delivered so that you can simply switch on and go.

Adoption

We guide your organisation through the Microsoft Teams adoption journey, arming your people with the tools they need to work smarter and better with Teams.

Service

We’ll seamlessly transfer the project from delivery to operational management, ensuring your solution works not just today but also long into the future.

Delivery

Tried and tested project management processes to ensure the solution is delivered on time, in scope and on budget.

Solution

Our specialist Microsoft Teams solution architects have unrivalled experience in successfully planning and architecting customer specific Teams telephony, contact centre and meeting room solutions. We take the time to understand the unique needs of your company – applying that to our expertise to build a solution that just works.

With Symity, you get a unique, integrated, end-to-end Teams telephony, contact centre or meeting room solution that just works.

Adoption

Every organisation is different, the first step is to understand your needs so that we can define the optimal transition plan containing the correct blend of leader-led and self-study training for your people.

We offer in-person or remote leader-led training sessions, create self-study materials and help create the appropriate distribution mechanisms for both educational content and messaging. All of this is done through our specific and proven change management process, based on the Awareness, Desire, Knowledge, Ability and Reinforcement (ADKAR) model. We’ve worked on some of the biggest and most ambitious adoption campaigns in the UK – and we’re ready to get started for you.

Service

Effective digital transformation is a journey, not a destination – and we’re in it for the long haul.

We work in partnership with our customers to seamlessly transition from project delivery into ongoing service so that we can help support your solution long into the future.

 

 

Delivery

We have a tried and tested project management and delivery approach that helps us guarantee your project is delivered as promised. We work with your team, ensuring you’re ready to take the reins and realise the full of potential of Teams when the solution is built.

Our delivery model is flexible by nature – we adapt around the existing processes and people in your organisation. Our priority is delivering an end-to-end service, and giving people the tools they need to take their investment to a new level once the project is complete.

 

The best at what we do

Our proven methodology ensures you get the solution you need, on time, on budget, as promised. Then, we’ll help you team with the transition, to support, adopt and make the most of your Teams investment. Book a chat with our team, or find out more about what we do, to get started.